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How to Connect Roundcube Webmail to Your Mobile Phone

A practical guide to receiving, synchronizing, and sending your Roundcube email from Android or iPhone.

Important: Roundcube is the webmail interface you use inside a web browser. Your mobile phone connects directly to the underlying mailbox using IMAP for receiving and synchronizing messages, and SMTP for sending them.

Before You Begin

Have the following credentials and server details ready before starting configuration:

Information What to Enter Example
Email Address Your complete mailbox address you@example.com
Password The password for your mailbox Your password
Incoming Protocol IMAP (for synchronized mail) IMAP
Incoming Server Provider's IMAP Hostname imap.example.com
IMAP Security & Port SSL/TLS Port 993
Outgoing Server Provider's SMTP Hostname smtp.example.com
SMTP Security & Port SSL/TLS or STARTTLS Port 465 or 587
SMTP Username Your complete email address you@example.com

Android: Add Account in Gmail App

  1. Open the Gmail app on your Android device.
  2. Tap your profile picture or account icon in the upper-right corner.
  3. Tap Add another account.
  4. Select Other (do not select Google unless hosted directly on Google Workspace).
  5. Enter your full email address and tap Next.
  6. Choose Personal (IMAP) when prompted.
  7. Enter your mailbox password.
  8. For the Incoming server, enter your IMAP hostname (e.g., imap.example.com) with port 993 and SSL/TLS security.
  9. For the Outgoing server, enter your SMTP hostname (e.g., smtp.example.com) with port 465 (SSL/TLS) or 587 (STARTTLS).
  10. Complete the prompts and send a test email to verify synchronization.

iPhone: Add Account in Apple Mail

  1. Open Settings on your iPhone.
  2. Go to Apps > Mail > Mail Accounts (or Settings > Mail > Accounts on older iOS versions).
  3. Tap Add Account, then select Add Other Account > Mail Account.
  4. Enter your Name, Email address, Password, and a Description (e.g., Work Email), then tap Next.
  5. Select IMAP at the top.
  6. Under Incoming Mail Server, fill in the Host Name, User Name (full email), and Password.
  7. Under Outgoing Mail Server, fill in the SMTP Host Name, User Name, and Password (even if marked optional).
  8. Tap Next, then tap Save. Open Apple Mail to send a test message.

Troubleshooting Quick Reference

Problem Likely Cause Action Step
Password Rejected Incorrect credentials or username format Verify password in Roundcube webmail; ensure full email address is used as username.
Cannot Receive Mail Incorrect IMAP settings Confirm IMAP server name, port 993, and SSL/TLS requirement.
Can Receive, Cannot Send Incorrect SMTP or authentication settings Confirm SMTP server name, port 465/587, and verify SMTP authentication is ON.
Certificate Warnings Hostname mismatch Recheck hostnames with your email host before bypassing security warnings.

Need help? If you are hosting your email with DigitalWeb, contact our support line at +234 703 410 4040 or email us at info@digitalweb247.com.